We will fix your BDC or you PAY NOTHING!

The design of In-house and outsourced BDC’s, is a blended environment of inbound and outbound activities driven by the need for more revenue in order to justify their purpose. BDC agents are trained and managed based on the number of attempts, contacts, appointments, and show ratios. And there lies the problem; Old school training in a cell phone world. Successfully engaging a customer’s cell phone is not based on the number of attempts. Today’s cell phone users wants to know three things before engaging:

  1. Who’s contacting me?
  2. Why are you contacting me?
  3. What do you want from me?

Do this correctly and you will increase appointments, show rates, and sales! Guaranteed or you pay nothing!

Dealers Have A Choice

We will modernize your In-house BDC…
With our Mobile Engagement Videos your BDC agents will enjoy relevant and meaningful customer engagements with measurable results.
No more endless phone calls, voice message, emails, and text messages with an emoji. No more on-site training programs with 186 scripts to use.
No more agent burn-out and high turnover.

Results That Make Dealers Money!

4 Million Videos Sent

99% Open Rate

93% Watch Rate

74% Response Rate

18 Million Customer Engagements

Dealers can opt-in to the Thank You Video BDC

We offer a bi-lingual, 24/7, 365 day Customer Relations Center, located in Tucson AZ. Using our exclusive customer engagement solution, your management team will appreciate our seamless integration between Dealership activities, customer engagements, and response management.

Nobody does BDC like we do . . . Nobody!


Mailing Address

TYV Group 18593 Business 13
Ste. 206 -127
Branson West, MO 65737

Technology HQ

14362 N. Frank Lloyd Wright Blvd. #1000
Scottsdale, Arizona 85260

BDC, Customer Response Center

Miracle Mile
Tucson AZ 85705

Phone Inquiries

Toll Free: 877-552-9824


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